{"id":82358,"date":"2025-09-04T14:28:14","date_gmt":"2025-09-04T12:28:14","guid":{"rendered":"https:\/\/harlander-partner.eu\/rundfunk-und-telekom-regulierungs-gmbh\/"},"modified":"2025-11-26T08:45:58","modified_gmt":"2025-11-26T07:45:58","slug":"rundfunk-und-telekom-regulierungs-gmbh","status":"publish","type":"page","link":"https:\/\/harlander-partner.eu\/pt-pt\/rundfunk-und-telekom-regulierungs-gmbh\/","title":{"rendered":"Rundfunk und Telekom Regulierungs-GmbH"},"content":{"rendered":"\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Rundfunk und Telekom Regulierungs-GmbH<\/h2><ul><li><a href=\"#h-rundfunk-und-telekom-regulierungs-gmbh\" data-level=\"2\">Rundfunk und Telekom Regulierungs-GmbH<\/a><\/li><li><a href=\"#h-aufgaben-im-medien-und-rundfunkbereich\" data-level=\"2\">Tarefas no \u00e2mbito dos meios de comunica\u00e7\u00e3o e radiodifus\u00e3o<\/a><\/li><li><a href=\"#h-aufgaben-im-telekommunikationsbereich\" data-level=\"2\">Tarefas no \u00e2mbito das telecomunica\u00e7\u00f5es<\/a><\/li><li><a href=\"#h-aufgaben-im-postbereich\" data-level=\"2\">Tarefas no \u00e2mbito dos correios<\/a><\/li><li><a href=\"#h-verbraucherschutz-und-schlichtung\" data-level=\"2\">Prote\u00e7\u00e3o do consumidor e resolu\u00e7\u00e3o de lit\u00edgios<\/a><\/li><li><a href=\"#h-rechtsschutz-gegen-massnahmen-der-rtr\" data-level=\"2\">Prote\u00e7\u00e3o jur\u00eddica contra medidas da RTR<\/a><\/li><li><a href=\"#h-haufig-gestellte-fragen-faq\" data-level=\"2\">Perguntas frequentes \u2013 FAQ<\/a><\/li><\/ul><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-rundfunk-und-telekom-regulierungs-gmbh\">Rundfunk und Telekom Regulierungs-GmbH<\/h2>\n\n<p class=\"wp-block-paragraph\">A <strong>Rundfunk und Telekom Regulierungs-GmbH (RTR-GmbH)<\/strong> \u00e9 a institui\u00e7\u00e3o central de servi\u00e7o e regulamenta\u00e7\u00e3o na \u00c1ustria para os meios de comunica\u00e7\u00e3o, telecomunica\u00e7\u00f5es e correios. \u00c9 detida a 100% pelo Governo Federal e funciona como secretaria da <g id=\"gid_1\">Kommunikationsbeh\u00f6rde Austria (KommAustria)<\/g>, da <g id=\"gid_2\">Telekom-Control-Kommission (TKK)<\/g>, bem como da <g id=\"gid_3\">Post-Control-Kommission (PCK)<\/g>. Para al\u00e9m desta fun\u00e7\u00e3o organizativa, a RTR tamb\u00e9m desempenha tarefas independentes, como a gest\u00e3o de n\u00fameros de telefone, o processamento de processos de resolu\u00e7\u00e3o de lit\u00edgios e a atribui\u00e7\u00e3o de apoios aos meios de comunica\u00e7\u00e3o.  <\/p>\n\n<div class=\"wp-block-uagb-container uagb-block-3019fe8e alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-32585033\">\n<p class=\"wp-block-paragraph\">A RTR-GmbH apoia a regulamenta\u00e7\u00e3o na radiodifus\u00e3o, telecomunica\u00e7\u00f5es e correios e, simultaneamente, refor\u00e7a os direitos dos consumidores.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-45819ab6\"><picture>\n\t\t<source srcset=\"https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-352x198.webp\" >\n\t\t<img decoding=\"async\" class=\"mr-picture-small\" src=\"https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH.webp\" alt=\"RTR-GmbH: entidade reguladora central para os meios de comunica\u00e7\u00e3o, telecomunica\u00e7\u00f5es e correios. Informa\u00e7\u00f5es sobre as tarefas, compet\u00eancias e possibilidades de prote\u00e7\u00e3o jur\u00eddica.\" >\n\t<\/picture>\n<\/div>\n<\/div>\n\n<h2 class=\"wp-block-heading\">Organiza\u00e7\u00e3o e modo de funcionamento<\/h2>\n\n<p class=\"wp-block-paragraph\">A sociedade est\u00e1 dividida em duas \u00e1reas especializadas: <strong>Meios de comunica\u00e7\u00e3o<\/strong> e <strong>Telecomunica\u00e7\u00f5es e Correios<\/strong>. Cada \u00e1rea \u00e9 dirigida por uma administra\u00e7\u00e3o pr\u00f3pria. Cerca de 200 colaboradores prestam os servi\u00e7os administrativos e t\u00e9cnicos. Um conselho de supervis\u00e3o assegura o controlo, enquanto os decisores das autoridades KommAustria, TKK e PCK atuam de forma independente e sem instru\u00e7\u00f5es quanto ao conte\u00fado.   <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-aufgaben-im-medien-und-rundfunkbereich\">Tarefas no \u00e2mbito dos meios de comunica\u00e7\u00e3o e radiodifus\u00e3o<\/h2>\n\n<p class=\"wp-block-paragraph\">No setor dos meios de comunica\u00e7\u00e3o, a RTR est\u00e1 intimamente ligada \u00e0 KommAustria. Apoia os processos de licenciamento, supervisiona o cumprimento das disposi\u00e7\u00f5es em mat\u00e9ria de programas, publicidade e prote\u00e7\u00e3o de menores e exerce a supervis\u00e3o jur\u00eddica sobre a ORF e os operadores de radiodifus\u00e3o privados. Uma das principais prioridades \u00e9 o <strong>apoio aos meios de comunica\u00e7\u00e3o<\/strong>. Atrav\u00e9s da RTR, s\u00e3o geridos fundos importantes, incluindo:   <\/p>\n\n<ul class=\"wp-block-list\">\n<li>o <strong>Fernsehfonds Austria<\/strong> para produ\u00e7\u00f5es televisivas de alta qualidade,<\/li>\n\n\n\n<li>o <strong>Privatrundfunkfonds<\/strong> para a promo\u00e7\u00e3o de emissoras privadas,<\/li>\n\n\n\n<li>o <strong>Fonds f\u00fcr nicht-kommerziellen Rundfunk<\/strong>,<\/li>\n\n\n\n<li>bem como o <strong>Digitalisierungsfonds<\/strong>, que apoia projetos inovadores no setor dos meios de comunica\u00e7\u00e3o.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Desta forma, a RTR exerce uma influ\u00eancia direta na diversidade do panorama medi\u00e1tico austr\u00edaco.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-aufgaben-im-telekommunikationsbereich\">Tarefas no \u00e2mbito das telecomunica\u00e7\u00f5es<\/h2>\n\n<p class=\"wp-block-paragraph\">No setor das telecomunica\u00e7\u00f5es, a RTR apoia a Telekom-Control-Kommission (TKK). Esta vela pela concorr\u00eancia leal e pelo bom funcionamento do mercado. Na pr\u00e1tica, isto significa:  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Realiza\u00e7\u00e3o de an\u00e1lises de mercado e regulamenta\u00e7\u00e3o de empresas com posi\u00e7\u00e3o dominante no mercado,<\/li>\n\n\n\n<li>Atribui\u00e7\u00e3o de frequ\u00eancias a operadores de telefonia m\u00f3vel,<\/li>\n\n\n\n<li>Gest\u00e3o dos n\u00fameros de telefone nacionais e dos sistemas de portabilidade,<\/li>\n\n\n\n<li>Controlo das taxas e das condi\u00e7\u00f5es gerais de neg\u00f3cio,<\/li>\n\n\n\n<li>Garantia da neutralidade da rede e da transpar\u00eancia nos servi\u00e7os de Internet.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">A RTR n\u00e3o se limita a desempenhar fun\u00e7\u00f5es preparat\u00f3rias, mas tamb\u00e9m assume ela pr\u00f3pria tarefas soberanas, por exemplo, na gest\u00e3o de n\u00fameros de telefone ou na emiss\u00e3o de regulamentos sobre normas t\u00e9cnicas.<\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-aufgaben-im-postbereich\">Tarefas no \u00e2mbito dos correios<\/h2>\n\n<p class=\"wp-block-paragraph\">No mercado postal, a <strong>Post-Control-Kommission (PCK)<\/strong> \u00e9 a autoridade decisiva. \u00c9 independente e toma as decis\u00f5es vinculativas sobre a supervis\u00e3o do mercado, o servi\u00e7o universal, a fixa\u00e7\u00e3o de pre\u00e7os e o controlo das condi\u00e7\u00f5es gerais de neg\u00f3cio. <\/p>\n\n<p class=\"wp-block-paragraph\">A RTR atua aqui como secretaria, organizando os processos, disponibilizando recursos e, simultaneamente, processando os pedidos ou reclama\u00e7\u00f5es que s\u00e3o posteriormente decididos pela PCK. Para os afetados, isto significa que, embora no contacto di\u00e1rio a RTR seja o interlocutor, as decis\u00f5es formais s\u00e3o tomadas exclusivamente pela Post-Control-Kommission. <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-verbraucherschutz-und-schlichtung\">Prote\u00e7\u00e3o do consumidor e resolu\u00e7\u00e3o de lit\u00edgios<\/h2>\n\n<p class=\"wp-block-paragraph\">Uma tarefa particularmente pr\u00e1tica da RTR \u00e9 o <strong>servi\u00e7o de resolu\u00e7\u00e3o de lit\u00edgios gratuito<\/strong>. Os consumidores podem recorrer \u00e0 RTR em caso de problemas com fornecedores de Internet, telem\u00f3veis ou servi\u00e7os postais. Em muitos casos, \u00e9 poss\u00edvel encontrar uma solu\u00e7\u00e3o sem que seja necess\u00e1rio um processo judicial. Este servi\u00e7o \u00e9 complementado por instrumentos digitais como o <strong>RTR-NetTest<\/strong>, que mede a qualidade das liga\u00e7\u00f5es \u00e0 Internet, e o <strong>eRTR-Portal<\/strong>, atrav\u00e9s do qual as empresas e os cidad\u00e3os podem processar pedidos e notifica\u00e7\u00f5es eletr\u00f3nicos.   <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-rechtsschutz-gegen-massnahmen-der-rtr\">Prote\u00e7\u00e3o jur\u00eddica contra medidas da RTR<\/h2>\n\n<p class=\"wp-block-paragraph\">As empresas e os particulares que sejam afetados por uma decis\u00e3o das autoridades apoiadas pela RTR-GmbH t\u00eam \u00e0 sua disposi\u00e7\u00e3o recursos legais claros. No prazo de <g id=\"gid_0\">quatro semanas<\/g> a contar da notifica\u00e7\u00e3o de uma decis\u00e3o, pode ser interposto recurso junto do <g id=\"gid_1\">Bundesverwaltungsgericht (BVwG)<\/g>. Aplica-se o seguinte:  <\/p>\n\n<ul class=\"wp-block-list\">\n<li>N\u00e3o existe obrigatoriedade de representa\u00e7\u00e3o por um advogado nesta inst\u00e2ncia, no entanto, a representa\u00e7\u00e3o profissional \u00e9 recomend\u00e1vel.<\/li>\n\n\n\n<li>Os recursos n\u00e3o t\u00eam efeito suspensivo autom\u00e1tico. Um pedido de suspens\u00e3o da execu\u00e7\u00e3o \u00e9, por conseguinte, muitas vezes necess\u00e1rio. <\/li>\n\n\n\n<li>Contra as senten\u00e7as do BVwG, podem ser interpostos outros recursos. \u00c9 poss\u00edvel uma revis\u00e3o junto do Tribunal Administrativo ou um recurso junto do Tribunal Constitucional. Nestes processos, existe a obrigatoriedade de representa\u00e7\u00e3o por um advogado.  <\/li>\n<\/ul>\n    <div class=\"mr-quote mrbg clearfix\">\n        <a class=\"mr-quote-person\" href=\"\/ueber-uns\/rechtsanwalt-peter-harlander\/\" title=\"Rechtsanwalt Peter Harlander\">\n            <img decoding=\"async\" class=\"mr-quote-person-img\" src=\"https:\/\/harlander-partner.eu\/wp-content\/themes\/harlander\/design\/ph100.webp\" width=\"100\"\n                 height=\"100\" loading=\"lazy\" alt=\"Rechtsanwalt Peter Harlander\">\n            <span class=\"mr-quote-person-text\">\n            Peter Harlander<br>\n            <span class=\"mr-quote-person-function\">Harlander &amp; Partner Rechtsanw\u00e4lte<\/span>\n        <\/span>\n        <\/a>\n        <span class=\"mr-quote-content\">\u201eDie Verfahren der RTR und ihrer Kommissionen sind hochspezialisiert. Wer seine Rechte sichern will, sollte die Rechtsmittelwege genau kennen und fr\u00fchzeitig anwaltlichen Rat einholen.\u201c<\/span>\n    <\/div>\n\n<h2 class=\"wp-block-heading\">As suas vantagens com apoio jur\u00eddico<\/h2>\n\n<p class=\"wp-block-paragraph\">Precisamente na rela\u00e7\u00e3o com uma autoridade reguladora complexa como a RTR, a experi\u00eancia de um advogado \u00e9 decisiva. Oferecemos: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>An\u00e1lise e avalia\u00e7\u00e3o jur\u00eddica de decis\u00f5es<\/li>\n\n\n\n<li>Elabora\u00e7\u00e3o de recursos e pedidos fundamentados<\/li>\n\n\n\n<li>Representa\u00e7\u00e3o perante o Tribunal Administrativo Federal e os Tribunais Superiores<\/li>\n\n\n\n<li>Aconselhamento estrat\u00e9gico sobre obriga\u00e7\u00f5es regulamentares e comportamento no mercado<\/li>\n\n\n\n<li>Acompanhamento em processos de resolu\u00e7\u00e3o de lit\u00edgios para uma solu\u00e7\u00e3o r\u00e1pida e pr\u00e1tica de conflitos<\/li>\n<\/ul>\n    <div class=\"mr-quote mrbg clearfix\">\n        <a class=\"mr-quote-person\" href=\"\/ueber-uns\/rechtsanwalt-sebastian-riedlmair\/\" title=\"Rechtsanwalt Sebastian Riedlmair\">\n            <img decoding=\"async\" class=\"mr-quote-person-img\" src=\"https:\/\/harlander-partner.eu\/wp-content\/themes\/harlander\/design\/sr100.webp\" width=\"100\"\n                 height=\"100\" loading=\"lazy\" alt=\"Rechtsanwalt Sebastian Riedlmair\">\n            <span class=\"mr-quote-person-text\">\n            Sebastian Riedlmair<br>\n            <span class=\"mr-quote-person-function\">Harlander &amp; Partner Rechtsanw\u00e4lte<\/span>\n        <\/span>\n        <\/a>\n        <span class=\"mr-quote-content\">\u201eGerade im Bereich Medien und Telekommunikation entscheidet die richtige Strategie \u00fcber den Erfolg \u2013 fachkundige anwaltliche Begleitung ist daher ein wesentlicher Vorteil.\u201c<\/span>\n    <\/div>\n<a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Primeira consulta gratuita\"><span class=\"mr-cta-link-normal\">Escolher agora a data pretendida:<\/span><span class=\"mr-cta-link-bold\">Primeira consulta gratuita<\/span><\/a>\n\n<h2 class=\"wp-block-heading\" id=\"h-haufig-gestellte-fragen-faq\">Perguntas frequentes \u2013 FAQ<\/h2>\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-972c8b74 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Que tarefas concretas desempenha a RTR-GmbH?<\/span><\/div><div class=\"uagb-faq-content\"><p>A RTR-GmbH apoia a KommAustria, a Telekom-Control-Kommission e a Post-Control-Kommission na regulamenta\u00e7\u00e3o. Gere fundos de apoio, realiza processos de resolu\u00e7\u00e3o de lit\u00edgios e assume tarefas organizativas em quest\u00f5es de meios de comunica\u00e7\u00e3o, telecomunica\u00e7\u00f5es e correios. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f2 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">A RTR-GmbH \u00e9 ela pr\u00f3pria uma autoridade?<\/span><\/div><div class=\"uagb-faq-content\"><p>N\u00e3o. A RTR \u00e9 uma GmbH detida pelo Governo Federal e funciona como secretaria. As decis\u00f5es soberanas s\u00e3o tomadas pelas comiss\u00f5es independentes KommAustria, TKK e PCK.  <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Como posso defender-me contra as decis\u00f5es das autoridades da RTR?<\/span><\/div><div class=\"uagb-faq-content\"><p>Contra as decis\u00f5es da KommAustria, TKK ou PCK, pode ser interposto recurso junto do Tribunal Administrativo Federal no prazo de quatro semanas. Posteriormente, s\u00e3o poss\u00edveis revis\u00f5es junto do Tribunal Administrativo ou recursos junto do Tribunal Constitucional. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-f4 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Que apoio oferece a RTR aos consumidores?<\/span><\/div><div class=\"uagb-faq-content\"><p>Os consumidores podem utilizar o servi\u00e7o de resolu\u00e7\u00e3o de lit\u00edgios gratuito para resolver extrajudicialmente lit\u00edgios com fornecedores de telecomunica\u00e7\u00f5es, servi\u00e7os postais ou meios de comunica\u00e7\u00e3o. Al\u00e9m disso, a RTR disponibiliza servi\u00e7os digitais como o RTR-NetTest e o eRTR-Portal. <\/p><\/div><\/div><\/div><a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Primeira consulta gratuita\"><span class=\"mr-cta-link-normal\">Escolher agora a data pretendida:<\/span><span class=\"mr-cta-link-bold\">Primeira consulta gratuita<\/span><\/a>\n","protected":false},"excerpt":{"rendered":"Rundfunk und Telekom Regulierungs-GmbH A Rundfunk und Telekom Regulierungs-GmbH (RTR-GmbH) \u00e9 a institui\u00e7\u00e3o central de servi\u00e7o e regulamenta\u00e7\u00e3o na \u00c1ustria para os meios de comunica\u00e7\u00e3o, telecomunica\u00e7\u00f5es e correios. \u00c9 detida &#8230;","protected":false},"author":25,"featured_media":82362,"parent":0,"menu_order":859,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[1141],"tags":[],"class_list":["post-82358","page","type-page","status-publish","has-post-thumbnail","hentry","category-direito"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH.webp",1920,1080,false],"thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-100x100.webp",100,100,true],"medium":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-800x450.webp",800,450,true],"medium_large":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH.webp",1920,1080,false],"large":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH.webp",1920,1080,false],"1536x1536":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH.webp",1536,864,false],"2048x2048":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH.webp",1920,1080,false],"336x":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-336x189.webp",336,189,true],"352x":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-352x198.webp",352,198,true],"woocommerce_thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-300x300.webp",300,300,true],"woocommerce_single":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-600x338.webp",600,338,true],"woocommerce_gallery_thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-100x100.webp",100,100,true],"yarpp-thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Rundfunk-und-Telekommunikations-Regulierungs-GmbH-120x120.webp",120,120,true]},"uagb_author_info":{"display_name":"Simon Prem","author_link":"https:\/\/harlander-partner.eu\/pt-pt\/author\/simon-prem\/"},"uagb_comment_info":0,"uagb_excerpt":"Rundfunk und Telekom Regulierungs-GmbH A Rundfunk und Telekom Regulierungs-GmbH (RTR-GmbH) \u00e9 a institui\u00e7\u00e3o central de servi\u00e7o e regulamenta\u00e7\u00e3o na \u00c1ustria para os meios de comunica\u00e7\u00e3o, telecomunica\u00e7\u00f5es e correios. \u00c9 detida ...","_links":{"self":[{"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/pages\/82358","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/comments?post=82358"}],"version-history":[{"count":0,"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/pages\/82358\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/media\/82362"}],"wp:attachment":[{"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/media?parent=82358"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/categories?post=82358"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/harlander-partner.eu\/pt-pt\/wp-json\/wp\/v2\/tags?post=82358"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}