{"id":102593,"date":"2021-03-16T11:37:11","date_gmt":"2021-03-16T10:37:11","guid":{"rendered":"https:\/\/harlander-partner.eu\/sla-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%88%98%ec%a4%80-%ea%b3%84%ec%95%bd\/"},"modified":"2025-12-25T16:25:39","modified_gmt":"2025-12-25T15:25:39","slug":"sla-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%88%98%ec%a4%80-%ea%b3%84%ec%95%bd","status":"publish","type":"page","link":"https:\/\/harlander-partner.eu\/ko\/%ec%9d%b4%ec%9a%a9-%ec%95%bd%ea%b4%80-%eb%b0%8f-%ea%b3%84%ec%95%bd\/sla-%ec%84%9c%eb%b9%84%ec%8a%a4-%ec%88%98%ec%a4%80-%ea%b3%84%ec%95%bd\/","title":{"rendered":"SLA \u2013 \uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\" id=\"h-service-level-agreement-sla\">\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA)<\/h2>\n\n<p class=\"wp-block-paragraph\">\uac00\uc6a9\uc131, \uc624\ub958 \ud574\uacb0, \uc720\uc9c0\ubcf4\uc218, \uc9c0\uc6d0, \uad50\uc721, \ucd94\uac00 \uac1c\ubc1c \u2013 \ub9ce\uc740 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub294 \uc774\ub7ec\ud55c \uc11c\ube44\uc2a4\uc758 \ubc94\uc704\ub97c \uc815\ud655\ud558\uac8c \uc815\uc758\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4.<\/p>\n\n<p class=\"wp-block-paragraph\">\uc774\ub85c \uc778\ud574 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub294 \ub54c\ub85c\ub294 \uc815\ub2f9\ud558\uace0, \ub54c\ub85c\ub294 \ube44\uc804\ubb38\uc801\uc774\uba70 \ubd80\ub2f9\ud55c \uace0\uac1d\uc758 \uae30\ub300\uc5d0 \ub178\ucd9c\ub418\uba70, \uc774\ub294 \ub108\ubb34\ub098 \uc790\uc8fc \u201c\ubaa8\ub4e0 \uac83, \ud56d\uc0c1, \uc989\uc2dc, \uac00\uaca9\uc5d0 \ud3ec\ud568\u201d\uc774\ub77c\uace0 \ub9d0\ud569\ub2c8\ub2e4.<\/p>\n\n<p class=\"wp-block-paragraph\">\ub35c \uba85\ud655\ud55c \uac83\uc740 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uac00 \uc774\ub85c \uc778\ud574 \uc2a4\uc2a4\ub85c\ub97c \uc5b4\ub835\uac8c \ub9cc\ub4e0\ub2e4\ub294 \uc810\uc785\ub2c8\ub2e4. \uc9c0\uce68 \ubd80\uc871\uc740 \ud544\uc5f0\uc801\uc73c\ub85c \ubcc0\ub3d9\uc131\uc774 \ud06c\uace0, \uc624\ub958\uac00 \ubc1c\uc0dd\ud558\uae30 \uc26c\uc6b0\uba70, \uc608\uce21\ud558\uae30 \uc5b4\ub824\uc6b4 \uc11c\ube44\uc2a4\ub85c \uc774\uc5b4\uc9d1\ub2c8\ub2e4. <\/p>\n\n<p class=\"wp-block-paragraph\">\uc774\ub7ec\ud55c \ubb38\uc81c\uc5d0 \ub300\ud55c \ud574\uacb0\ucc45\uc740 \u201c\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d\u201d\uc785\ub2c8\ub2e4. \uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d\uc740 \uc81c\uacf5\ud574\uc57c \ud560 \uc11c\ube44\uc2a4\ub97c \uc815\ud655\ud558\uac8c \uc815\uc758\ud558\uace0, \ud544\uc218\uc801\uc774\uace0 \uacc4\ud68d\ub418\uc9c0 \uc54a\uc740 \uc911\ub2e8 \ubc0f \uadf8 \uacb0\uacfc\ub97c \uaddc\uc815\ud569\ub2c8\ub2e4. \uc774\ub85c\uc368 \uc591 \ub2f9\uc0ac\uc790\uc5d0\uac8c \uc11c\ube44\uc2a4 \uc608\uce21 \uac00\ub2a5\uc131\uc774 \uc0dd\uae41\ub2c8\ub2e4.  <\/p>\n    <div class=\"mr-quote mrbg clearfix\">\n        <a class=\"mr-quote-person\" href=\"\/ueber-uns\/rechtsanwalt-peter-harlander\/\" title=\"Rechtsanwalt Peter Harlander\">\n            <img decoding=\"async\" class=\"mr-quote-person-img\" src=\"https:\/\/harlander-partner.eu\/wp-content\/themes\/harlander\/design\/ph100.webp\" width=\"100\"\n                 height=\"100\" loading=\"lazy\" alt=\"Rechtsanwalt Peter Harlander\">\n            <span class=\"mr-quote-person-text\">\n            Peter Harlander<br>\n            <span class=\"mr-quote-person-function\">Harlander &amp; Partner Rechtsanw\u00e4lte<\/span>\n        <\/span>\n        <\/a>\n        <span class=\"mr-quote-content\">\u201e\uc800\ub294 20\ub144 \uc774\uc0c1\uc758 \ubc95\ub960 \ud65c\ub3d9\ubfd0\ub9cc \uc544\ub2c8\ub77c IT \uae30\uc5c5\uc758 \uc8fc\uc8fc \ubc0f \ub300\ud45c\uc774\uc0ac\ub85c\uc11c\uc758 \uc77c\uc0c1\uc801\uc778 \uc2e4\ubb34 \uacbd\ud5d8\uc744 \ud1b5\ud574\uc11c\ub3c4 SLA \uc694\uad6c\uc0ac\ud56d\uc744 \uc54c\uace0 \uc788\uc2b5\ub2c8\ub2e4.\u201c<\/span>\n    <\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-sla-inhalte\">SLA \ub0b4\uc6a9<\/h2>\n\n<p class=\"wp-block-paragraph\">\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA)\uc740 \ub2e4\uc74c \uc0ac\ud56d\ub4e4\uc744 \ud3ec\ud568\ud558\uc5ec \uaddc\uc815\ud569\ub2c8\ub2e4:<\/p>\n\n<ul class=\"wp-block-list\">\n<li>\ubaa9\ud45c<\/li>\n\n\n\n<li>\ud3ec\ud568\ub41c \uc11c\ube44\uc2a4<\/li>\n\n\n\n<li>\uc81c\uc678 \uc0ac\ud56d<\/li>\n\n\n\n<li>\uacc4\uc57d \ub2f9\uc0ac\uc790<\/li>\n\n\n\n<li>\uc5ed\ud560<\/li>\n\n\n\n<li>\ucc45\uc784<\/li>\n\n\n\n<li>\uc11c\ube44\uc2a4 \ud488\uc9c8 \uc815\uc758<\/li>\n\n\n\n<li>\uac00\uc6a9\uc131, \uc2e0\ub8b0\uc131, \uc720\uc9c0\ubcf4\uc218\uc131<\/li>\n\n\n\n<li>\uc9c0\ud45c<\/li>\n\n\n\n<li>\uc0c1\ud55c \/ \ud558\ud55c<\/li>\n\n\n\n<li>\uc624\ub958 \ub4f1\uae09<\/li>\n\n\n\n<li>\uce21\uc815 \ubc29\ubc95<\/li>\n\n\n\n<li>\ubcf4\uace0<\/li>\n\n\n\n<li>\uc751\ub2f5 \uc2dc\uac04<\/li>\n\n\n\n<li>\ubcf4\uc548 \uc870\uce58<\/li>\n\n\n\n<li>\uac00\ub3d9 \uc2dc\uac04<\/li>\n\n\n\n<li>\uc5c5\ub370\uc774\ud2b8<\/li>\n\n\n\n<li>\uc5c5\uadf8\ub808\uc774\ub4dc<\/li>\n\n\n\n<li>\uc720\uc9c0\ubcf4\uc218 \uac04\uaca9<\/li>\n\n\n\n<li>\uc720\uc9c0\ubcf4\uc218 \uae30\uac04<\/li>\n\n\n\n<li>\ube44\uc815\uae30 \uc720\uc9c0\ubcf4\uc218<\/li>\n\n\n\n<li>\uc9c0\uc6d0 \uc720\ud615<\/li>\n\n\n\n<li>\uc9c0\uc6d0 \uc218\uc900<\/li>\n\n\n\n<li>\uad8c\ud55c<\/li>\n\n\n\n<li>\ud1b5\uc2e0 \ucc44\ub110<\/li>\n\n\n\n<li>\ud2f0\ucf13 \uc2dc\uc2a4\ud15c<\/li>\n\n\n\n<li>\uc5b8\uc5b4<\/li>\n\n\n\n<li>\uc6b4\uc601 \uc2dc\uac04<\/li>\n\n\n\n<li>\ud68c\uc0ac \ud734\uac00<\/li>\n\n\n\n<li>\uad50\uc721<\/li>\n\n\n\n<li>\uccad\uad6c<\/li>\n\n\n\n<li>\uacc4\uc57d \uae30\uac04<\/li>\n\n\n\n<li>\ud574\uc9c0<\/li>\n\n\n\n<li>\ubcc0\uacbd \uc0ac\ud56d<\/li>\n\n\n\n<li>\uc81c\uc7ac<\/li>\n\n\n\n<li>\ubcf4\ub108\uc2a4<\/li>\n\n\n\n<li>\ubd84\uc7c1 \ud574\uacb0<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">\uc2e4\uc6a9\uc801\uc774\uace0 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\uc758 \uc6b4\uc601 \ud504\ub85c\uc138\uc2a4 \ubc0f \uc5ed\ub7c9\uc5d0 \ub9de\ucdb0 \uc870\uc815\ub41c \uc774\ub7ec\ud55c \ud56d\ubaa9\ub4e4\uc758 \uad6c\uc131\uc740 \ucc45\uc784 \ud68c\ud53c\ub97c \uc704\ud574 \ubc18\ub4dc\uc2dc \ud544\uc694\ud569\ub2c8\ub2e4.<\/p>\n","protected":false},"excerpt":{"rendered":"\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA) \uac00\uc6a9\uc131, \uc624\ub958 \ud574\uacb0, \uc720\uc9c0\ubcf4\uc218, \uc9c0\uc6d0, \uad50\uc721, \ucd94\uac00 \uac1c\ubc1c \u2013 \ub9ce\uc740 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub294 \uc774\ub7ec\ud55c \uc11c\ube44\uc2a4\uc758 \ubc94\uc704\ub97c \uc815\ud655\ud558\uac8c \uc815\uc758\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub294 \ub54c\ub85c\ub294 \uc815\ub2f9\ud558\uace0, \ub54c\ub85c\ub294 \ube44\uc804\ubb38\uc801\uc774\uba70 \ubd80\ub2f9\ud55c &#8230;","protected":false},"author":1,"featured_media":0,"parent":103353,"menu_order":34,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[1692,1691],"tags":[],"class_list":["post-102593","page","type-page","status-publish","hentry","category-it","category-1691"],"acf":[],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"336x":false,"352x":false,"woocommerce_thumbnail":false,"woocommerce_single":false,"woocommerce_gallery_thumbnail":false,"yarpp-thumbnail":false},"uagb_author_info":{"display_name":"Peter Harlander","author_link":"https:\/\/harlander-partner.eu\/ko\/author\/secondpromotion\/"},"uagb_comment_info":0,"uagb_excerpt":"\uc11c\ube44\uc2a4 \uc218\uc900 \uacc4\uc57d(SLA) \uac00\uc6a9\uc131, \uc624\ub958 \ud574\uacb0, \uc720\uc9c0\ubcf4\uc218, \uc9c0\uc6d0, \uad50\uc721, \ucd94\uac00 \uac1c\ubc1c \u2013 \ub9ce\uc740 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub294 \uc774\ub7ec\ud55c \uc11c\ube44\uc2a4\uc758 \ubc94\uc704\ub97c \uc815\ud655\ud558\uac8c \uc815\uc758\ud558\uc9c0 \uc54a\uc2b5\ub2c8\ub2e4. \uc774\ub85c \uc778\ud574 \uc11c\ube44\uc2a4 \uc81c\uacf5\uc5c5\uccb4\ub294 \ub54c\ub85c\ub294 \uc815\ub2f9\ud558\uace0, \ub54c\ub85c\ub294 \ube44\uc804\ubb38\uc801\uc774\uba70 \ubd80\ub2f9\ud55c ...","_links":{"self":[{"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/pages\/102593","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/comments?post=102593"}],"version-history":[{"count":0,"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/pages\/102593\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/pages\/103353"}],"wp:attachment":[{"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/media?parent=102593"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/categories?post=102593"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/harlander-partner.eu\/ko\/wp-json\/wp\/v2\/tags?post=102593"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}