{"id":50188,"date":"2025-09-09T14:02:44","date_gmt":"2025-09-09T12:02:44","guid":{"rendered":"https:\/\/harlander-partner.eu\/sportske-nesrece\/frustrirani-troskovi-zbog-nesrece-na-skijanju\/"},"modified":"2025-11-25T15:12:47","modified_gmt":"2025-11-25T14:12:47","slug":"frustrirani-troskovi-zbog-nesrece-na-skijanju","status":"publish","type":"page","link":"https:\/\/harlander-partner.eu\/hr\/sportske-nesrece\/frustrirani-troskovi-zbog-nesrece-na-skijanju\/","title":{"rendered":"Frustrirani tro\u0161kovi zbog nesre\u0107e na skijanju"},"content":{"rendered":"\n<div class=\"wp-block-yoast-seo-table-of-contents yoast-table-of-contents\"><h2>Frustrirani tro\u0161kovi u slu\u010daju nesre\u0107e na skijanju<\/h2><ul><li><a href=\"#h-frustrierte-aufwendungen-beim-skiunfall\" data-level=\"2\">Frustrirani tro\u0161kovi u slu\u010daju nesre\u0107e na skijanju<\/a><\/li><li><a href=\"#h-bedeutung-des-anspruchs-auf-ersatz-frustrierter-aufwendungen\" data-level=\"2\">Zna\u010denje zahtjeva za naknadu frustriranih tro\u0161kova<\/a><\/li><li><a href=\"#h-typische-kostenpositionen-im-detail\" data-level=\"2\">Tipi\u010dne stavke tro\u0161kova detaljno<\/a><\/li><li><a href=\"#h-abgrenzung-zu-anderen-schadenskategorien\" data-level=\"2\">Razgrani\u010denje od ostalih kategorija \u0161tete<\/a><\/li><li><a href=\"#h-konkrete-beispiele-aus-der-praxis\" data-level=\"2\">Konkretni primjeri iz prakse<\/a><ul><li><a href=\"#h-beispiel-1-hotel-und-skischule\" data-level=\"3\">Primjer 1: Hotel i \u0161kola skijanja<\/a><\/li><li><a href=\"#h-beispiel-2-liftkarte-und-ausrustung\" data-level=\"3\">Primjer 2: Karta za \u017ei\u010daru i oprema<\/a><\/li><\/ul><\/li><li><a href=\"#h-erforderliche-unterlagen-zur-anspruchsdurchsetzung\" data-level=\"2\">Potrebna dokumentacija za provedbu zahtjeva<\/a><\/li><li><a href=\"#h-schadensminderungspflicht\" data-level=\"2\">Obveza umanjenja \u0161tete<\/a><\/li><li><a href=\"#h-verjahrung\" data-level=\"2\">Zastara<\/a><\/li><li><a href=\"#h-ihre-vorteile-mit-anwaltlicher-unterstutzung\" data-level=\"2\">Va\u0161e prednosti uz odvjetni\u010dku podr\u0161ku<\/a><\/li><li><a href=\"#h-haufig-gestellte-fragen-faq\" data-level=\"2\">\u010cesto postavljana pitanja \u2013 FAQ<\/a><\/li><\/ul><\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-frustrierte-aufwendungen-beim-skiunfall\">Frustrirani tro\u0161kovi u slu\u010daju nesre\u0107e na skijanju<\/h2>\n\n<p class=\"wp-block-paragraph\">Frustrirani tro\u0161kovi su tro\u0161kovi koje netko plati uz povjerenje u odre\u0111enu namjenu. Ako nesre\u0107a na skijanju osujeti tu svrhu, uplate gube svoju korist. Dakle, ne radi se o \u201enepotrebnim izdacima\u201c, ve\u0107 o zakonitim i planiranim uplatama koje postaju beskorisne zbog nesre\u0107e. Tipi\u010dni primjeri su tro\u0161kovi hotela koje ozlije\u0111ena osoba vi\u0161e ne mo\u017ee koristiti nakon nesre\u0107e ili karte za \u017ei\u010daru koje postaju bezvrijedne zbog prekida dana skijanja. \u0160teta ne nastaje samom uplatom, ve\u0107 time \u0161to izostaje o\u010dekivana korist.    <\/p>\n\n<div class=\"wp-block-uagb-container uagb-block-3019fe8e alignfull uagb-is-root-container\">\n<div class=\"wp-block-uagb-container uagb-block-32585033\">\n<p class=\"wp-block-paragraph\">Tro\u0161kovi koji su postali beskorisni nakon nesre\u0107e na skijanju, a koji se mogu zahtijevati prema <a href=\"https:\/\/www.ris.bka.gv.at\/NormDokument.wxe?Abfrage=Bundesnormen&amp;Gesetzesnummer=10001622&amp;Artikel=&amp;Paragraf=1295&amp;Anlage=&amp;Uebergangsrecht=\" target=\"_blank\" rel=\"noreferrer noopener\">\u00a7 1295 ABGB<\/a>, nazivaju se frustrirani tro\u0161kovi.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-uagb-container uagb-block-45819ab6\"><picture>\n\t\t<source srcset=\"https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-352x198.webp\" >\n\t\t<img decoding=\"async\" class=\"mr-picture-small\" src=\"https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen.webp\" alt=\"Hotel, karta za \u017ei\u010daru ili te\u010daj skijanja beskorisni nakon nesre\u0107e na skijanju? Obja\u0161njavamo kako dobiti povrat frustriranih tro\u0161kova prema \u00a7 1295 ABGB.\" >\n\t<\/picture>\n<\/div>\n<\/div>\n    <div class=\"mr-quote mrbg clearfix\">\n        <a class=\"mr-quote-person\" href=\"\/ueber-uns\/rechtsanwalt-peter-harlander\/\" title=\"Rechtsanwalt Peter Harlander\">\n            <img decoding=\"async\" class=\"mr-quote-person-img\" src=\"https:\/\/harlander-partner.eu\/wp-content\/themes\/harlander\/design\/ph100.webp\" width=\"100\"\n                 height=\"100\" loading=\"lazy\" alt=\"Rechtsanwalt Peter Harlander\">\n            <span class=\"mr-quote-person-text\">\n            Peter Harlander<br>\n            <span class=\"mr-quote-person-function\">Harlander &amp; Partner Rechtsanw\u00e4lte<\/span>\n        <\/span>\n        <\/a>\n        <span class=\"mr-quote-content\">\u201eFrustrierte Aufwendungen entstehen nicht durch die Zahlung, sondern durch den Verlust des erwarteten Nutzens; ersatzf\u00e4hig bleibt der sauber belegte Nettoverlust.\u201c<\/span>\n    <\/div>\n\n<h2 class=\"wp-block-heading\" id=\"h-bedeutung-des-anspruchs-auf-ersatz-frustrierter-aufwendungen\">Zna\u010denje zahtjeva za naknadu frustriranih tro\u0161kova<\/h2>\n\n<p class=\"wp-block-paragraph\">Mnogi pogo\u0111eni ne znaju da osim tro\u0161kova lije\u010denja ili spa\u0161avanja mogu zahtijevati i naknadu uzaludnih izdataka. \u010cesto se pozornost usmjeruje na bolni\u010dke ra\u010dune ili uni\u0161tenu skija\u0161ku opremu. No, upravo uplate za smje\u0161taj, karte za \u017ei\u010daru ili te\u010dajeve koje su postale beskorisne mogu u zbroju iznositi zna\u010dajne iznose.  <\/p>\n\n<p class=\"wp-block-paragraph\">Zakon priznaje: Tko prouzro\u010di nesre\u0107u krivim pona\u0161anjem, mora nadoknaditi cjelokupnu financijsku \u0161tetu, ne samo izravne tro\u0161kove ozljede, ve\u0107 i one izdatke koji zbog nesre\u0107e vi\u0161e nemaju koristi.<\/p>\n    <div class=\"mr-quote mrbg clearfix\">\n        <a class=\"mr-quote-person\" href=\"\/ueber-uns\/rechtsanwalt-sebastian-riedlmair\/\" title=\"Rechtsanwalt Sebastian Riedlmair\">\n            <img decoding=\"async\" class=\"mr-quote-person-img\" src=\"https:\/\/harlander-partner.eu\/wp-content\/themes\/harlander\/design\/sr100.webp\" width=\"100\"\n                 height=\"100\" loading=\"lazy\" alt=\"Rechtsanwalt Sebastian Riedlmair\">\n            <span class=\"mr-quote-person-text\">\n            Sebastian Riedlmair<br>\n            <span class=\"mr-quote-person-function\">Harlander &amp; Partner Rechtsanw\u00e4lte<\/span>\n        <\/span>\n        <\/a>\n        <span class=\"mr-quote-content\">\u201eWer nach einem Skiunfall Anspr\u00fcche durchsetzen will, gewinnt mit l\u00fcckenlosen Belegen und konsequenter Schadensminderung die Verhandlungshoheit gegen\u00fcber der Haftpflichtversicherung.\u201c<\/span>\n    <\/div>\n<a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Besplatne prve konzultacije\"><span class=\"mr-cta-link-normal\">Sada odaberite \u017eeljeni termin:<\/span><span class=\"mr-cta-link-bold\">Besplatne prve konzultacije<\/span><\/a>\n\n<h2 class=\"wp-block-heading\" id=\"h-typische-kostenpositionen-im-detail\">Tipi\u010dne stavke tro\u0161kova detaljno<\/h2>\n\n<p class=\"wp-block-paragraph\">Kako biste stekli osje\u0107aj koje izdatke to obuhva\u0107a, sa\u017eeli smo najva\u017enije stavke iz prakse:<\/p>\n\n<p class=\"wp-block-paragraph\">Kod sezonskih karata ili vi\u0161etjednih programa treninga, ugovorni uvjeti odre\u0111uju jesu li tro\u0161kovi nadoknadivi. Ako postoji jasna veza s nesre\u0107om, o\u0161te\u0107enik i ovdje ostvaruje frustrirane tro\u0161kove. <\/p>\n\n<ol class=\"wp-block-list\">\n<li><strong>Smje\u0161taj (hotel, pansion, apartman)<\/strong>\n<ul class=\"wp-block-list\">\n<li>Unaprijed pla\u0107ene no\u0107i koje se vi\u0161e ne koriste nakon nesre\u0107e.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Karte za \u017ei\u010daru<\/strong>\n<ul class=\"wp-block-list\">\n<li>Vi\u0161ednevne karte ili sezonske karte koje djelomi\u010dno ili potpuno propadaju.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>\u0160kola skijanja i privatni u\u010ditelj<\/strong>\n<ul class=\"wp-block-list\">\n<li>Unaprijed rezervirani sati koji se vi\u0161e ne mogu poha\u0111ati.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Naknade za najam i depozit<\/strong>\n<ul class=\"wp-block-list\">\n<li>Rezervirana oprema za skijanje ili snowboard koja se ne koristi.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Putni tro\u0161kovi i tro\u0161kovi transfera<\/strong> \n<ul class=\"wp-block-list\">\n<li>Tro\u0161kovi dolaska ili povratka koji se izgube zbog prekida ili promjene rezervacije.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Ponude za slobodno vrijeme i dodatne ponude<\/strong>\n<ul class=\"wp-block-list\">\n<li>Wellness paketi, izleti ili kulturna doga\u0111anja koja su ve\u0107 pla\u0107ena, ali se ne mogu odr\u017eati.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Dugoro\u010dni tro\u0161kovi<\/strong>\n<ul class=\"wp-block-list\">\n<li>Sezonske karte ili vi\u0161etjedni programi treninga. Ovdje sposobnost zamjene uvelike ovisi o ugovornim uvjetima, ali i ovdje se mogu ostvariti frustrirani tro\u0161kovi ako postoji jasna veza s nesre\u0107om. <\/li>\n<\/ul>\n<\/li>\n<\/ol>\n\n<h2 class=\"wp-block-heading\" id=\"h-abgrenzung-zu-anderen-schadenskategorien\">Razgrani\u010denje od ostalih kategorija \u0161tete<\/h2>\n\n<p class=\"wp-block-paragraph\">Va\u017eno je razlikovati frustrirane tro\u0161kove od ostalih stavki od\u0161tetnog zahtjeva:<\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Tro\u0161kovi lije\u010denja<\/strong>: Lije\u010dnik, lijekovi, terapije i potrebne vo\u017enje.<\/li>\n\n\n\n<li><strong>Tro\u0161kovi spa\u0161avanja<\/strong>: Tro\u0161kovi spa\u0161avanja od strane slu\u017ebe za spa\u0161avanje na stazi ili helikoptera.<\/li>\n\n\n\n<li><strong>Materijalna \u0161teta<\/strong>: Uni\u0161tena ili o\u0161te\u0107ena skija\u0161ka oprema ili odje\u0107a.<\/li>\n\n\n\n<li><strong>Naknada za bol<\/strong>: Naknada za pretrpljene bolove i ograni\u010denja.<\/li>\n\n\n\n<li><strong>Frustrirani tro\u0161kovi<\/strong>: Uplate za usluge koje su nakon nesre\u0107e postale beskorisne.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">Ove se kategorije ne preklapaju i o\u0161te\u0107enik mo\u017ee ostvariti sve jednu pored druge.<\/p>\n<a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Besplatne prve konzultacije\"><span class=\"mr-cta-link-normal\">Sada odaberite \u017eeljeni termin:<\/span><span class=\"mr-cta-link-bold\">Besplatne prve konzultacije<\/span><\/a>\n\n<h2 class=\"wp-block-heading\" id=\"h-konkrete-beispiele-aus-der-praxis\">Konkretni primjeri iz prakse<\/h2>\n\n<h3 class=\"wp-block-heading\" id=\"h-beispiel-1-hotel-und-skischule\">Primjer 1: Hotel i \u0161kola skijanja<\/h3>\n\n<p class=\"wp-block-paragraph\">Turistkinja rezervira hotel za 7 no\u0107i za 1.400 eura i \u0161kolu skijanja za 5 dana za 400 eura. Drugi dan padne i mora i\u0107i ku\u0107i. Hotel vra\u0107a novac za tri no\u0107i, \u0161kola skijanja odbija povrat. \u0160teta:   <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Hotel: 1.400 eura \u2013 600 eura povrata = 800 eura \u0161tete<\/li>\n\n\n\n<li>\u0160kola skijanja: 400 eura potpuno izgubljeno<\/li>\n\n\n\n<li>Ukupna \u0161teta = 1.200 eura frustriranih tro\u0161kova<\/li>\n<\/ul>\n\n<h3 class=\"wp-block-heading\" id=\"h-beispiel-2-liftkarte-und-ausrustung\">Primjer 2: Karta za \u017ei\u010daru i oprema<\/h3>\n\n<p class=\"wp-block-paragraph\">Skija\u0161 kupuje 6-dnevnu kartu za 300 eura i iznajmljuje skije za 180 eura. Nakon pada drugog dana prekida odmor. \u017di\u010dara vra\u0107a razmjerno 60 eura, iznajmljiva\u010d ne vra\u0107a ni\u0161ta. \u0160teta:   <\/p>\n\n<ul class=\"wp-block-list\">\n<li>Karta za \u017ei\u010daru: 300 eura \u2013 60 eura povrata \u2013 kori\u0161tenje 2 dana = 140 eura \u0161tete<\/li>\n\n\n\n<li>Iznajmljene skije: 180 eura \u2013 60 eura razmjernog kori\u0161tenja = 120 eura \u0161tete<\/li>\n\n\n\n<li>Ukupna \u0161teta = 260 eura frustriranih tro\u0161kova<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"h-erforderliche-unterlagen-zur-anspruchsdurchsetzung\">Potrebna dokumentacija za provedbu zahtjeva<\/h2>\n\n<p class=\"wp-block-paragraph\">Kako bi se zahtjevi mogli uspje\u0161no provesti, odlu\u010duju\u0107a je potpuna dokumentacija. To uklju\u010duje: <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Ra\u010dune i potvrde o uplati<\/strong> (hotel, karta za \u017ei\u010daru, \u0161kola skijanja, oprema).<\/li>\n\n\n\n<li><strong>Potvrde rezervacije<\/strong> s uvjetima otkazivanja.<\/li>\n\n\n\n<li><strong>Ra\u010dune za otkazivanje ili odbijanja povrata<\/strong>.<\/li>\n\n\n\n<li><strong>Lije\u010dni\u010dka uvjerenja<\/strong> u trenutku nesre\u0107e.<\/li>\n\n\n\n<li><strong>Prepiska s pru\u017eateljima usluga<\/strong> o otkazivanjima ili promjenama rezervacija.<\/li>\n\n\n\n<li><strong>Potvrde o povratu novca<\/strong> ili vau\u010deri, ako postoje.<\/li>\n<\/ul>\n\n<p class=\"wp-block-paragraph\">\u0160to bolje predo\u010dite ove dokumente, to \u0107e se lak\u0161e provesti zahtjev.<\/p>\n<a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Besplatne prve konzultacije\"><span class=\"mr-cta-link-normal\">Sada odaberite \u017eeljeni termin:<\/span><span class=\"mr-cta-link-bold\">Besplatne prve konzultacije<\/span><\/a>\n\n<h2 class=\"wp-block-heading\" id=\"h-schadensminderungspflicht\">Obveza umanjenja \u0161tete<\/h2>\n\n<p class=\"wp-block-paragraph\">Osiguranja pomno provjeravaju jeste li \u0161tetu sveli na najmanju mogu\u0107u mjeru. Stoga biste trebali: <\/p>\n\n<ul class=\"wp-block-list\">\n<li>odmah nakon nesre\u0107e stupiti u kontakt s hotelima, \u017ei\u010darama i \u0161kolama skijanja,<\/li>\n\n\n\n<li>prihvatiti mogu\u0107e povrate novca ili odobrenja,<\/li>\n\n\n\n<li>ne uzrokovati nepotrebne dodatne tro\u0161kove,<\/li>\n\n\n\n<li>dokumentirati sve korake (vremenske to\u010dke, kontakt osobe, reakcije).<\/li>\n<\/ul>\n\n<h2 class=\"wp-block-heading\" id=\"h-verjahrung\">Zastara<\/h2>\n\n<p class=\"wp-block-paragraph\">Zahtjevi za naknadu \u0161tete zastarijevaju nakon tri godine od saznanja za nesre\u0107u i po\u010dinitelja. Tko predugo \u010deka, gubi mogu\u0107nost ostvarivanja tro\u0161kova. Stoga je va\u017eno rano poduzeti pravne korake.  <\/p>\n\n<h2 class=\"wp-block-heading\" id=\"h-ihre-vorteile-mit-anwaltlicher-unterstutzung\">Va\u0161e prednosti uz odvjetni\u010dku podr\u0161ku<\/h2>\n\n<p class=\"wp-block-paragraph\">Provedba frustriranih tro\u0161kova \u010desto je slo\u017eenija nego \u0161to se \u010dini na prvi pogled. Osiguranja dovode u pitanje uzro\u010dnost, pozivaju se na uvjete otkazivanja ili tvrde obvezu umanjenja \u0161tete. Bez stru\u010dne pomo\u0107i \u010desto skra\u0107uju ili odbijaju zahtjeve. Uz odvjetni\u010dku podr\u0161ku, pogo\u0111eni osiguravaju odlu\u010duju\u0107u prednost. Nudimo Vam:    <\/p>\n\n<ul class=\"wp-block-list\">\n<li><strong>Pravna provjera<\/strong>: Razja\u0161njavamo koji se tro\u0161kovi stvarno priznaju kao frustrirani tro\u0161kovi.<\/li>\n\n\n\n<li><strong>Dokumentacija<\/strong>: Osiguravamo potpunu i urednu prezentaciju dokaza.<\/li>\n\n\n\n<li><strong>Pregovaranje s osiguranjima<\/strong>: Znamo kako osiguravatelji argumentiraju i dosljedno zastupamo Va\u0161e interese.<\/li>\n\n\n\n<li><strong>Osiguranje svih stavki \u0161tete<\/strong>: Osiguravamo da se ne previde nikakvi zahtjevi.<\/li>\n\n\n\n<li><strong>Vo\u0111enje postupka<\/strong>: Ako je potrebno, provodimo Va\u0161e zahtjeve i pred sudom.<\/li>\n<\/ul>\n<a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Besplatne prve konzultacije\"><span class=\"mr-cta-link-normal\">Sada odaberite \u017eeljeni termin:<\/span><span class=\"mr-cta-link-bold\">Besplatne prve konzultacije<\/span><\/a>\n\n<h2 class=\"wp-block-heading\" id=\"h-haufig-gestellte-fragen-faq\">\u010cesto postavljana pitanja \u2013 FAQ<\/h2>\n<div class=\"wp-block-uagb-faq uagb-faq__outer-wrap uagb-block-972c8b74 uagb-faq-icon-row uagb-faq-layout-accordion uagb-faq-expand-first-true uagb-faq-inactive-other-true uagb-faq__wrap uagb-buttons-layout-wrap uagb-faq-equal-height     \" data-faqtoggle=\"true\" role=\"tablist\"><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q1 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">\u0160to se ubraja u frustrirane tro\u0161kove u slu\u010daju nesre\u0107e na skijanju?<\/span><\/div><div class=\"uagb-faq-content\"><p>To uklju\u010duje zakonito pla\u0107ene usluge \u010diju korist osuje\u0107uje nesre\u0107a. Tipi\u010dni primjeri su hotelske no\u0107i koje vi\u0161e nisu potrebne, neiskori\u0161tene karte za \u017ei\u010daru, propu\u0161teni sati \u0161kole skijanja, naknade za najam opreme, tro\u0161kovi depozita, propale ponude za slobodno vrijeme, kao i putni tro\u0161kovi koji su postali bezvrijedni zbog prekida ili promjene rezervacije. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q2 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Kada imam pravo na naknadu prema \u00a7 1295 ABGB?<\/span><\/div><div class=\"uagb-faq-content\"><p>Imate pravo ako je protivnik u nesre\u0107i krivnjom prouzro\u010dio nesre\u0107u, nesre\u0107a je sprije\u010dila kori\u0161tenje usluge, postoje stvarne uplate i poduzeli ste razumne korake za umanjenje \u0161tete. Zahtjev se odnosi na preostali neto gubitak. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q3 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Koje dokaze trebam za provedbu?<\/span><\/div><div class=\"uagb-faq-content\"><p>Potrebni su ra\u010duni i dokazi o uplati, potvrde rezervacije uklju\u010duju\u0107i uvjete otkazivanja, obra\u010duni otkazivanja ili odbijanja, lije\u010dni\u010dka potvrda u trenutku nesre\u0107e, kao i prepiska s hotelom, \u017ei\u010darom, \u0161kolom skijanja i iznajmljiva\u010dem. \u0160to je dokumentacija potpunija, to je ve\u0107a stopa uspjeha. <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q4 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Moram li otkazati ili provjeriti alternative?<\/span><\/div><div class=\"uagb-faq-content\"><p>Da. Morate \u0161tetu svesti na najmanju mogu\u0107u mjeru. Odmah kontaktirajte pru\u017eatelje usluga, pitajte za povrat novca, odobrenje ili promjenu rezervacije i prihvatite razumne ponude. Dokumentirajte vrijeme, kontakt osobu i rezultat. Samo preostali iznos nakon toga ostaje nadoknadiv.    <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q5 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Kako izra\u010dunavam preostale vrijednosti kod karata za \u017ei\u010daru i sezonskih karata?<\/span><\/div><div class=\"uagb-faq-content\"><p>Kod vi\u0161ednevnih karata ra\u010dunate razmjerno prema iskori\u0161tenim i neiskori\u0161tenim danima i oduzimate povrate novca. Kod sezonskih karata procjena ovisi o ugovornim uvjetima. Mogu\u0107a je alikvotna vremenska procjena, procjena prema danima kori\u0161tenja ili dokumentirano rje\u0161enje dobre volje. Odlu\u010duju\u0107a je jasna veza s nesre\u0107om.   <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q6 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Nadokna\u0111uje li osiguranje od odgovornosti protivnika i tro\u0161kove otkazivanja i putne tro\u0161kove?<\/span><\/div><div class=\"uagb-faq-content\"><p>Da, pod uvjetom da je nesre\u0107a sprije\u010dila kori\u0161tenje i tro\u0161kovi nisu ve\u0107 u potpunosti nadokna\u0111eni. Naknade za otkazivanje, propale karte i tro\u0161kovi promjene rezervacije mogu se nadoknaditi. Ve\u0107 primljene usluge od pru\u017eatelja usluga ura\u010dunavate.  <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q7 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">\u0160to se doga\u0111a ako je putno osiguranje ili kreditna kartica ve\u0107 ne\u0161to nadoknadila?<\/span><\/div><div class=\"uagb-faq-content\"><p>Tada ura\u010dunavate te uplate. Dvostruka naknada je isklju\u010dena. Zahtijevate samo preostali neto gubitak. Otvorenost stvara povjerenje i ubrzava regulaciju.   <\/p><\/div><\/div><div class=\"wp-block-uagb-faq-child uagb-faq-child__outer-wrap uagb-faq-item uagb-block-q8 \" role=\"tab\" tabindex=\"0\"><div class=\"uagb-faq-questions-button uagb-faq-questions\">\t\t\t<span class=\"uagb-icon uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M432 256c0 17.69-14.33 32.01-32 32.01H256v144c0 17.69-14.33 31.99-32 31.99s-32-14.3-32-31.99v-144H48c-17.67 0-32-14.32-32-32.01s14.33-31.99 32-31.99H192v-144c0-17.69 14.33-32.01 32-32.01s32 14.32 32 32.01v144h144C417.7 224 432 238.3 432 256z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t<span class=\"uagb-icon-active uagb-faq-icon-wrap\">\n\t\t\t\t\t\t\t\t<svg xmlns=\"https:\/\/www.w3.org\/2000\/svg\" viewBox= \"0 0 448 512\"><path d=\"M400 288h-352c-17.69 0-32-14.32-32-32.01s14.31-31.99 32-31.99h352c17.69 0 32 14.3 32 31.99S417.7 288 400 288z\"><\/path><\/svg>\n\t\t\t\t\t\t\t<\/span>\n\t\t\t<span class=\"uagb-question\">Koji rok vrijedi za podno\u0161enje zahtjeva?<\/span><\/div><div class=\"uagb-faq-content\"><p>Redovito vrijedi rok zastare od tri godine od saznanja za \u0161tetu i po\u010dinitelja. Osigurajte dokaze pravodobno, kvantificirajte zahtjev rano i zatra\u017eite uplatu pismeno. <\/p><\/div><\/div><\/div><a class=\"mr-cta-link mr-cta-button-cal\" href=\"#h2-booking\" title=\"Besplatne prve konzultacije\"><span class=\"mr-cta-link-normal\">Sada odaberite \u017eeljeni termin:<\/span><span class=\"mr-cta-link-bold\">Besplatne prve konzultacije<\/span><\/a>\n","protected":false},"excerpt":{"rendered":"Frustrirani tro\u0161kovi u slu\u010daju nesre\u0107e na skijanju Frustrirani tro\u0161kovi su tro\u0161kovi koje netko plati uz povjerenje u odre\u0111enu namjenu. Ako nesre\u0107a na skijanju osujeti tu svrhu, uplate gube svoju korist. &#8230;","protected":false},"author":25,"featured_media":50190,"parent":40826,"menu_order":41,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"categories":[879],"tags":[],"class_list":["post-50188","page","type-page","status-publish","has-post-thumbnail","hentry","category-pravo"],"acf":[],"uagb_featured_image_src":{"full":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen.webp",1920,1080,false],"thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-100x100.webp",100,100,true],"medium":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-800x450.webp",800,450,true],"medium_large":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen.webp",1920,1080,false],"large":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen.webp",1920,1080,false],"1536x1536":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen.webp",1536,864,false],"2048x2048":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen.webp",1920,1080,false],"336x":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-336x189.webp",336,189,true],"352x":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-352x198.webp",352,198,true],"woocommerce_thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-300x300.webp",300,300,true],"woocommerce_single":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-600x338.webp",600,338,true],"woocommerce_gallery_thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-100x100.webp",100,100,true],"yarpp-thumbnail":["https:\/\/harlander-partner.eu\/wp-content\/uploads\/Frustrierte_Aufwendungen-120x120.webp",120,120,true]},"uagb_author_info":{"display_name":"Simon Prem","author_link":"https:\/\/harlander-partner.eu\/hr\/author\/simon-prem\/"},"uagb_comment_info":0,"uagb_excerpt":"Frustrirani tro\u0161kovi u slu\u010daju nesre\u0107e na skijanju Frustrirani tro\u0161kovi su tro\u0161kovi koje netko plati uz povjerenje u odre\u0111enu namjenu. Ako nesre\u0107a na skijanju osujeti tu svrhu, uplate gube svoju korist. ...","_links":{"self":[{"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/pages\/50188","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/users\/25"}],"replies":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/comments?post=50188"}],"version-history":[{"count":0,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/pages\/50188\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/pages\/40826"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/media\/50190"}],"wp:attachment":[{"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/media?parent=50188"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/categories?post=50188"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/harlander-partner.eu\/hr\/wp-json\/wp\/v2\/tags?post=50188"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}